What is a typed answer?

Ask a chatbot whether a customer wants a refund and you get a sentence back. Ask a System One model and you get a number your code can compare. A typed answer is one of the options you wrote down, with a probability on each. Three shapes cover most questions: which one (Choice), how much (Score), and yes or no (Noul). The model does not decide what happens next. Your thresholds do. Every answer here is simulated from authored cases, and the confidence math is the documented formula running on the bars you see. Drag a bar and watch the route change.

MessagePOST /v1/systemone · jev-latest

#0000ticket

Presetstap one to pin it, which pauses the stream

Statewhat every question sees

Request one call, three questions, evaluated in parallel

{}

Same call from a terminal: curl -X POST https://api.typesafe.ai/v1/systemone -H "Authorization: Bearer $TYPESAFE_API_KEY" -d '{"model":"jev-latest","state":{…},"questions":{…}}'. The question IDs are yours; the model never sees them.

Policyruns in your code · no model call

Route codethe fired line is red

Thresholdsexample values, tune on real data

ANGRYp(frustration = 2) at least0.40

ACTp(chosen option) at least0.70

YESNoul reads as yes from0.70

NONoul reads as no up to0.30

Routesre-sorts when a threshold moves, no new request

refund

rebook

confirm

human

refund, rebook and reply run with no person involved. confirm asks the customer one question. human hands the ticket to an agent.

refund_requestednoul · yes or no

Simulated Jev responsesdrag the bar to edit

Does ticket_message request a refund?

0 · no0.5 · unsure1 · yes

request_typechoice · which one

Simulated Jev responsesdrag a bar, the others rescale

What is the main request in ticket_message?

frustrationscore · how much

Simulated Jev responseslevels are ordered

How frustrated does the customer appear in ticket_message?

score 0.00

012

ANGRY tests

red bar = the option or level the answer selected · black bar = the other probabilities · red policy line = the rule that fired · inverted chip = the route

Speed 1.0x